FAQs
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I am currently an out-of-network provider for most insurance companies. This means that I do not interact with your insurance provider, I will bill you directly at the time of the session and provide you with a superbill which you can submit to your insurance company to get reimbursed.
Clients are often able to use out-of-network benefits to help cover costs of the fees for therapy sessions. I recommend you call your insurance provider and ask about your out-of-network benefits, what it covers and what information they may need from me to help you receive reimbursement for services that you pay for. Due to my work at the Children’s Hospital, it may appear that I am in-network with your insurance company, but I am only in-network at the hospital where I provide inpatient services, not in my outpatient private clinic.
If you would like to use out-of-network benefits I suggest you ask your insurance company the following:
What are my out-of-network mental health insurance benefits?
What is my deductible and has it been met?
Do I or my child need a referral from a primary care provider to attend therapy?
How many sessions does my plan cover?
Can I petition to have my fees covered under my in-network benefits due to this therapist’s areas of specialization?
Service Billing Codes to Inquire About:
Initial Diagnostic Assessment (90791)
45 Minute Therapy Session (90834)
53-60 Minute Therapy Session (90837)
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Please contact Hallie to inquire about rates for services.
Fee’s are due at the time of service. We will provide a superbill in case you wish to seek out-of-network reimbursement directly from your insurance carrier. We will also provide a “Good Faith Estimate” summarizing the anticipated cost of your services when you initiate treatment.
As of January 1, 2022, state-licensed or certified health care providers need to give a Good Faith Estimate of healthcare charges to every client who is either uninsured or is not planning to submit a claim to their insurance for the healthcare services they seek. As an out-of-network provider many of our clients will choose to not submit to their insurance provider, therefore, they are eligible to receive a Good Faith Estimate. The Good Faith Estimate is included in the Client Agreement form that new clients complete prior to the initial assessment.
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Your appointment time is reserved just for you. If you need to cancel or reschedule, please provide at least 24 hours' notice. Late cancellations or missed appointments without notice will result in a full session fee, unless there are extenuating circumstances. I understand that life happens—please reach out as soon as you're able.
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Telehealth allows your child to receive high-quality therapy from the comfort and safety of home. Sessions take place via a secure, HIPAA-compliant video platform, and is designed to be engaging, interactive, and age-appropriate.
Before the first session, you'll receive a link and simple instructions to join the video call. For younger children a parent or caregiver may be asked to join for part—or all—of the session to help with communication, technology, or emotional support. Older children, and teens often attend sessions more independently, with periodic check-ins from parents/caregivers. Young adults may attend therapy by themselves, but are welcome to invite people from their support network to join sessions.
Therapy activities might include conversation, creative expression (like drawing or play), and skill-building exercises. Hallie works to build a strong connection with each client, even through a screen, and helps them feel safe, seen, and understood.
Telehealth is flexible, convenient, and effective—and Hallie will guide you every step of the way to make sure you or your child gets the support that is needed.